At V ZONE RIVER EDGE, we understand that travel plans may change unexpectedly. Our Refund & Cancellation Policy is designed to be fair and transparent while ensuring smooth operations for all our guests.
Cancellations made 7 days or more prior to check-in: Full refund of the booking amount.
Cancellations made between 3 to 6 days before check-in: 50% refund of the booking amount.
Cancellations made less than 3 days before check-in: No refund will be provided.
No-shows or early departures: No refund will be issued.
Modification of dates: Subject to availability and any applicable rate differences.
Force Majeure: In case of natural calamities or unforeseen events, we offer rescheduling options based on availability.
For cancellation requests or any assistance, please contact our reservations team